How long does it take to get a vehicle towed?

At Roseville Towing Services, we understand how stressful it can be to find yourself stranded on the side of the road. That’s why we prioritize fast, efficient service for every customer who calls. On average, our response time is around 20–30 minutes from the moment you place your call, though actual wait times may vary depending on your location, time of day, and traffic conditions.

We have strategically placed tow trucks throughout Roseville and the surrounding areas to reduce wait times and reach customers quickly. During peak traffic hours or in more remote locations, it may take a bit longer, but we’ll always keep you informed of your estimated time of arrival. Our dispatchers communicate directly with our drivers to find the closest available truck for your specific situation.

Unlike some national providers or insurance-based roadside services that can leave you waiting over an hour, our local focus allows us to respond more quickly. We understand that whether it’s a dead battery, a flat tire, or a serious breakdown, your time is valuable—and your safety matters. That’s why we work hard to minimize delays and deliver the help you need as soon as possible.

We also offer real-time tracking and updates, so you’re never left wondering where your tow truck is. Our goal is to give you peace of mind, knowing that reliable help is on the way. Fast, dependable, and professional—Roseville Towing Services is always just one call away at (916) 232-1884.

What is the best type of roadside assistance?

The best roadside assistance is the kind that shows up quickly and gets the job done right. While many auto insurance providers include roadside assistance in their plans, those services often rely on national dispatch centers that can result in frustrating wait times and unclear communication. That’s why many customers prefer to contact local towing providers like Roseville Towing Services directly.

When you call your insurer’s 800-number, they typically subcontract the job to a third-party provider. While this might save you a little upfront, the delays can be costly in terms of time, convenience, and even safety—especially if you're stranded on a busy highway or late at night. Choosing a local towing company like ours means faster response and direct accountability.

We recommend checking your insurance policy to see if it includes reimbursement for out-of-pocket towing expenses. In many cases, you can call Roseville Towing Services directly for faster help, pay us at the time of service, and then submit the invoice to your insurer for reimbursement. This allows you to avoid long hold times and cut through the red tape.

Ultimately, peace of mind comes from knowing you're not just a number in a national queue. Roseville Towing Services provides personal, immediate roadside assistance when and where you need it. Our team is local, our equipment is ready, and our focus is on getting you back on the road safely and quickly.

What services does Roseville Towing Services provide?

Roseville Towing Services is a full-service towing and roadside assistance company, serving the greater Roseville, CA area with reliable, professional support 24/7. Whether you’ve been in an accident, have a flat tire, or are locked out of your vehicle, we’re here to help with fast and affordable solutions. Our team is trained, certified, and equipped to handle a wide range of roadside emergencies.

Our light-duty towing service is ideal for passenger cars, motorcycles, and small trucks. We also offer roadside services such as flat tire changes, battery jump-starts, fuel delivery, and vehicle lockout assistance. Whether your issue is mechanical or accidental, we respond quickly with the right tools to resolve your situation.

For more complex needs, we also handle medium- and heavy-duty towing upon request. This includes larger trucks, vans, RVs, and even equipment transport. We understand that not every vehicle fits the same mold, and we have the fleet and skill set to manage a wide variety of vehicles safely and securely.

Additionally, we specialize in accident recovery. If your vehicle has been damaged in a collision or slid off the road, we can safely recover and transport it to your preferred location or repair facility. From simple tows to serious recoveries, Roseville Towing Services is equipped to handle it all with professionalism and care.

Do AWD or 4WD vehicles require flatbed towing?

There’s a common misconception that all-wheel-drive (AWD) or four-wheel-drive (4WD) vehicles must be towed with a flatbed truck. While flatbed towing is often the preferred method, it’s not the only option. At Roseville Towing Services, we assess each situation to determine the safest and most efficient towing method based on your vehicle’s drivetrain and condition.

In many cases, AWD and 4WD vehicles can be safely towed using a traditional wrecker equipped with wheel-lift and dolly systems. These specialized tools allow us to lift the non-driving wheels off the ground, preventing drivetrain damage and ensuring your vehicle is transported without risk. Our drivers are trained in the latest towing techniques to protect your vehicle’s integrity.

That said, flatbed towing remains a reliable choice for vehicles with extensive damage, low ground clearance, or electronic drivetrains that cannot be easily disengaged. Our fleet includes modern flatbed tow trucks that can handle a wide range of makes and models, from compact SUVs to luxury vehicles.

When you call Roseville Towing Services, you don’t have to worry about making that decision yourself. Our team will ask the right questions and dispatch the appropriate truck with the correct equipment. Safety, efficiency, and proper care for your vehicle are always our top priorities—no matter what you drive.

Why do law enforcement tows cost more than standard tows?

Law enforcement-requested tows are held to a higher standard of service and require towing companies to meet specific response criteria. When police request a tow, our drivers must be available 24/7 and respond within a strict timeframe—often within 15 to 20 minutes. This requires us to maintain a fully staffed team and ready-to-go fleet at all times, which increases operational costs.

These types of tows often involve accident recovery or vehicles blocking traffic, which introduces a variety of challenges. From ensuring the safety of first responders to clearing hazardous materials from the scene, these jobs demand more equipment, training, and manpower. It's not just about hooking up a car and driving away—it’s about securing the area and working efficiently under pressure.

Additionally, many law enforcement tows require specialized equipment like dollies, winches, or spill cleanup tools. In some cases, the scene may be dangerous or involve complex recoveries from embankments or intersections. This added complexity translates into more time, effort, and liability, which contributes to higher costs.



While these tows may come at a premium, they’re necessary to maintain public safety and order. At Roseville Towing Services, we’re proud to work closely with local law enforcement and uphold the highest standards of service and accountability. We believe transparency is key, and we're always happy to explain charges and provide detailed invoices upon request.